This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from coramexico.com.
Personal Information We Collect
When you visit our site, we may collect the following types of information:
- Device Information: We collect information about your web browser, IP address, time zone, and some cookies installed on your device. We also collect information about the pages you view, how you arrived at the site, and how you interact with it.
- Order Information: When you make a purchase, we collect your name, billing and shipping addresses, email address, phone number, and payment details.
- Cookies and Analytics: We use cookies to improve your browsing experience and analyze site traffic. We also use Google Analytics to understand how visitors use our site.
How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders and payments
- To arrange shipping and send order confirmations
- To respond to inquiries, refunds, and complaints
- To prevent fraudulent transactions
- To improve our website and product offerings
- To send marketing messages if you have opted in
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations, including tax and accounting requirements.
For example, we keep order information for four years for tax purposes.
Sharing Your Information
We only share your personal information in limited circumstances:
- Service Providers: We work with trusted third parties, such as shipping carriers and payment processors, to fulfill your orders.
- Legal Compliance: We may disclose information if required by law, in response to government requests, or to protect our rights and safety.
- Analytics: We use Google Analytics to understand how customers use our site and improve our services.
International Data Transfers
Your information may be processed outside your home country, including in Mexico and other jurisdictions where our service providers operate.
We take appropriate measures to protect your personal data wherever it is processed.
Your Rights
If you reside in certain regions, you may have rights regarding your personal information:
- You may request access to the personal information we hold about you.
- You may request corrections or deletion of your personal data.
- You may restrict or object to certain types of processing.
- You may withdraw consent for marketing communications.
- If you believe your rights have been violated, you may file a complaint with your local data protection authority.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Please review this page periodically for updates.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact page.